Privacy Policy

Welcome to 3dword ("3dword", "we", "us", or "our"). We operate the website https://3dword.com, a free online 3D text effect generator.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. If you disagree with its terms, please stop using the site.

Information you provide directly:

• Email address and name (when creating an account)
• Payment information (processed securely by Stripe — we never see your card number)
• Messages you send via our contact form
• Templates and projects you save to your account

Information collected automatically:

• IP address and approximate geolocation (country/city level)
• Browser type, operating system, device type
• Pages viewed, time spent, referring URL
• Clicks and interactions with our tools
• Cookies and similar tracking technologies (see Section 5)

• Provide, operate, and improve our 3D text generation service
• Manage your account and process subscription payments
• Send transactional emails (password resets, billing receipts)
• Respond to your support and contact requests
• Detect and prevent fraud, abuse, and security incidents
• Display relevant advertisements (via Google AdSense)
• Analyze usage patterns to improve our tools (via Google Analytics)
• Comply with legal obligations

We use Google AdSense to display advertisements on our website. Google AdSense uses cookies, including the DoubleClick cookie, to serve ads based on your prior visits to our website and other websites on the Internet.

Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the Internet. You may opt out of personalized advertising by visiting Google Ads Settings.

You may also opt out of a third-party vendor's use of cookies for personalized advertising by visiting www.aboutads.info/choices or NAI Opt-Out.

We also participate in Google's EU User Consent Policy for EEA users. Our cookie consent banner allows you to accept or decline non-essential cookies, including advertising cookies.

We use the following types of cookies and tracking technologies:

You can control cookies through your browser settings or our cookie consent banner. Note that disabling certain cookies may affect the functionality of the site. For more details, see our Cookie Policy.

We use Google Analytics to understand how visitors use our site. Google Analytics collects data such as your IP address (anonymised), browser, device, and pages visited. This data is processed by Google in accordance with their Privacy Policy.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

We use the following third-party services that may collect data under their own privacy policies:

• Stripe — payment processing (stripe.com/privacy)
• Google AdSense — advertising (policies.google.com/privacy)
• Google Analytics — usage analytics (policies.google.com/privacy)

We do not sell your personal data to third parties.

We retain your personal data for as long as your account is active or as needed to provide services. Specifically:

• Account data: until you request deletion
• Payment records: 7 years (legal/tax requirement)
• Analytics data: 26 months (Google Analytics default)
• Server logs: 90 days
• Contact form messages: 1 year

Depending on your location, you may have the following rights:

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. EEA residents may also lodge a complaint with their local Data Protection Authority.

Our service is not directed to children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately at [email protected].

We implement industry-standard security measures including HTTPS encryption, hashed passwords (bcrypt), JWT token authentication, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Our servers are located in the United States. If you access our service from outside this jurisdiction, your information may be transferred to and processed in a country that may have different data protection laws. By using our service, you consent to this transfer.

We may update this Privacy Policy from time to time. We will notify registered users of material changes by email. The "Effective" date at the top of this page indicates when this policy was last revised. Continued use of the service after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or your data, please contact us: